Certified Business Relationship Manager (CBRM®)Visual Thinking – The Problem Solving TrainingThe Phoenix Project- A DevOps Business SimulationMarsLander®- A simulation to make ITSM more Agile and LeanGrab@Pizza™ – A Business & IT Alignment business simulationITIL 4 Strategic Leader Digital and IT Strategy (DITS)ITIL 4 Managing Professional: Direct Plan and Improve (DPI)ITIL 4 Managing Professional: Create Deliver and Support (CDS)ITIL 4 Managing Professional: Drive Stakeholder Value (DSV)ITIL 4 Managing Professional: High Velocity IT (HVIT)Case Study – Global Engineering & Construction CompanyISO/IEC 20000:2018 Wall ChartITIL® 4 Wall ChartPreventing ‘value leakage’ through the effective and efficient handling of major incidentsITIL 4 Foundation Training CoursePRINCE2 (6th Edition) Practitioner Training CoursePRINCE2 (6th Edition) Foundation Training CourseSourcing & Governance Training CoursePRINCE2 (6th Edition) Training CoursesCOBIT5 Training CoursesISO/IEC 20000 (ISO 20000) Training CoursesITIL Training CoursesBusiness Relationship Management CoursesBusiness Relationship Management Fundamentals CourseBusiness Relationship Management Professional(BRMP®)FoxPRISM™Implementing a Lead Time Framework for the Handling of Requests for ChangeA Roadmap for Digitising Business Services – Part 4Case Study – Successful ISO/IEC 20000 Certification for UK Financial Services ProviderA Roadmap for Digitising Business Services – Part 3Case Study – Successful ISO/IEC 20000 certification for leading UK-based savings and investment firmCOBIT5 INCS Training CourseCOBIT5 Assessor Training CourseISO/IEC 20000 Auditor (ISO 20000 Auditor) Training CourseISO/IEC 20000 Practitioner (ISO 20000 Practitioner) Training CourseISO/IEC 20000 Foundation (ISO 20000 Foundation) Training CourseCOBIT5 Implementation Training CourseCOBIT5 Foundation Training CourseIs there a Future for IT Service Management?The IT Organisation is Changing – Are the Core Principles and Key Objectives ?A Roadmap for Digitizing Business Services, Part 2Case Study – Customised ITSM Toolset and Education to Global Investment BankCase Study – Global Insurance GroupCase Study – Global Investment Bank Transformation (Part 2)Case Study – Oil & Gas Company Enhances ITSM Delivery CapabilityCase Study – ISO/IEC 20000 Certification for Leading Middle East Financial InstitutionCase Study – Investment Bank Requires Outsourcing SupportCase Study – Global Investment Bank Transformation (Part 1)To Bimodal or not to Bimodal? – Service Management Answers the QuestionHow to Ensure Your ITSM Toolset Aligns to Your ProcessesHow to Select an ITSM Toolset that Best Fits the Needs of your OrganisationContinuity or Bust !A Roadmap for Digitizing Business ServicesThe Service Catalogue, Part 2 – Getting Started (10 Steps to Success)How to Deliver IT Transformation via Best Practice Service ManagementThe Service Catalogue, Part 1 – Why have one? (Can you afford not to have one ?)Enabling IT Service Transformation in a Digital AgePresentation – How to Deliver IT Transformation via Best Practice Service ManagementManagement and Governance Systems – The Law of Recurring Patterns and its Impact – A White Paper on the Upcoming ISO9001:2015Why Are We Here ? Part 2 – How to Ensure the Initial Dialogue between Client and Consultancy gets off to a Flying StartWhy Are We Here ? Part 1 – How to Ensure the Initial Dialogue between Client and Consultancy gets off to a Flying StartPutting the Business into Relationship ManagementISO/IEC 20000 Certification, Three Steps To Certification, Step 3 – ImplementationHey! You! Get off of my CloudISO/IEC 20000 Certification, Three Steps To Certification, Step 2 – AssessmentBalanced Scorecards Part 3, Setting-up and Maintaining BSCsProblem Management WebinarBalanced Scorecards Part 2, Variations On A ThemeBalanced Scorecards Part 1, Route To Better Business AlignmentCase Study – Successful ISO/IEC 20000 CertificationISO/IEC 20000:2011 Wall ChartISO/IEC 20000 Certification, Three Steps To Certification, Step 1 – PlanningLies, Damned Lies And KPIsITIL® and ISO/IEC 27001Measuring SuccessISO/IEC 20000 PodcastCOBIT® 5 PodcastITIL®v3 Wall ChartFoxSELECT™FoxMAPS™