Specialists in Service Management Read our latest article on the
important of IT Service Management
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Fox IT is a leading IT Service Management (ITSM) Consultancy, supporting clients improve their delivery of effective and quality services


ISO/IEC 20000®


Business Case Development
Maturity / Capability Assessments
Project Plan Development
Policy & Process Development
SMS Implementation
Service Catalogue Development
PM for Toolset Implementation


Permanent Placements
Contract Placements
Requirements Assessment
Resource Demand Management

We focus on strengthening the core of your business.


The success of your business is powered by your people – their knowledge, their skills and their effective competencies

Empower your PEOPLE & BUSINESS

We deliver professional training the way you want, offering elearning, blended learning, virtual classrooms or on-site delivery. We contextualise all of our courses, aligning them to your key IT and business objectives. It’s no longer personal development – but enhancing the services you deliver!


Delivering services requires well defined, well executed policies & processes with the agility to meet business demand

Implement BEST PRACTICE Services

Fox IT’s experience and expertise in ITSM Consulting support and guide our clients to deliver a fit-for-purpose Service Management environment. This will strengthen IT’s ability to govern and deliver high value, impactful services that enable their customers to achieve their business goals


The right tools, designed on your processes, in the hands of experienced people will deliver quality services

Make Your Services More EFFECTIVE

Your ITSM tool needs to be selected, designed & configured to deliver YOUR services. The services you’ve built to meet YOUR customer needs & business demands. Fox IT has the experience & toolkits to support the end-to-end process of improving the current or implementing a new tool

Fox IT is a global service management specialist delivering IT service transformation for our clients. Recognised as the premier supplier of consultancy, training and tools with a global partnership network. Many years of experience have enabled us to develop our unique best practice IT Service Management toolkits to share with our clients to enable accelerated operational improvement initiatives and best practice governance. See all tools →

We provide a wide portfolio of training courses supporting IT Operations, Service Delivery and Project Management including;
ITIL® Training and related courses, COBIT®5, ISO/IEC 20000 , RESILIA Training, Lean IT and PRINCE2® using a wide range of standard and tailored delivery methods. See all training →

Fox IT trademark

Fox IT® is a registered trademark of Fox IT SM Limited

axelos trademark

We are a strategic partner of AXELOS

PeopleCert trademark

Fox IT is an Accredited Training Organisation with PeopleCert

COBIT trademark

COBIT® is a trademark of ISACA® registered in the United States and other countries.

ISO20K trademark

ISO® is a registered trademark of International Organisation for Standardisation.

Fox IT is an ITIL ATO with Peoplecert

ITIL and The Swirl Logo are trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Fox IT is an PRINCE2 ATO with Peoplecert

PRINCE2 and The Swirl Logo are trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Fox IT is an RESILIA ATO with Peoplecert

RESILIA and The Swirl Logo are trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.